Satisfi Labs - Host City

Redefine Customer Engagement with AI Chat

Satisfi Labs is the leading conversational AI platform for the sports, entertainment, and tourism industries. We’ve built AI chat solutions for over 450 organizations, becoming the go-to solution for those seeking dynamic, two-way interactions with their audience to drive engagement and revenue.

With support from prominent investors such as Google and the MLB, Satisfi Labs collaborates with a diverse range of brands, including university sports departments like the Florida Gators, iconic sports leagues such as the MLB, NHL, and Premiership Rugby in the UK, renowned venues like Madison Square Garden and the O2 Arena, as well as destinations and attractions like Visit Greater Palm Springs, BST Hyde Park, and the Los Angeles Zoo.

Powered by our proprietary Context NLP and LLM technology, Satisfi Labs makes brands AI-ready. Our patent-pending chat experiences enable our partners to:

  • Embrace the Conversational Shift: Customers expect on-demand, two-way conversations, 24/7. Our AI Chat ensures those conversations are automated, consistent, and scalable. With on-brand messaging across multiple digital communication channels, first-time guests will quickly become brand loyalists.
  • Drive Staff Efficiency: Make it easier for your staff to handle questions throughout the year and during peak events and seasons. Our AI Chat drastically reduces the strain on customer support teams by handling more than 90% of user inquiries and directing only critical queries to your staff, allowing them to manage more complex and revenue-driving conversations.
  • Collect Unique Data: Gather unique data based on the questions customers ask. Our proprietary intent indexing allows you to harness zero-party data and insights, making it easier for business units to identify digital communications gaps and influence decisions based on direct customer inputs.


Satisfi Labs’ AI Chat solutions exceed customer expectations with conversational AI solutions that are built for your industry, by your industry.

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