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SMG takes sports surface care to next level with AR

SMG takes sports surface care to next level with AR

19th Oct, 2022 Posted In Sporting Venues Posted By: Ben Avison comments
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Augmented reality is an extremely useful tool for service assistance (Photo: SMG)
Augmented reality is an extremely useful tool for service assistance (Photo: SMG)

The world market leader for effective cleaning and care of artificial turf pitches takes customer service on a new level with 360° Service 4.0

[Source: SMG] SMG launched a rocket with the introduction of AR (Augmented Reality) in 2021, once again distinguishing itself as a pacesetter in the industry.

And now the company is igniting the second stage of this future-oriented application, which will make technical support much easier in the future.

Excellent service is not based on standards, but on the customer's individual requirements, as CEO Tobias Owegeser explains. "Our intention is to be there for customers with a complete full service as long as they use our products. And that's usually decades.”

SMG customers have always appreciated the high availability of original SMG spare parts across the entire range of machines. And now they also benefit from the use of "augmented reality". This not only boosts the perception of reality with computer support, but also represents an extremely useful tool for service assistance that is self-explanatory.

The example of the TurfCare TCA1400 shows how SMG supports its customers and creates real added value. The new AR application, instruction manual video and brochure provides even more information about the product. Whether in person on site, online or via the service hotline, service experts from SMG can now train even more clearly, and quickly clarify problems or uncertainties. And customers can optimize their current use of the TCA with SMG Service 4.0.

For more information visit: www.smg-machines.com

Video: https://www.youtube.com/watch?v=9J0lFh_cm2k

AR: https://smg-gmbh.to/turfcare_tca1400

Brochure: https://www.smg-gmbh.de/uploads/attachment/translation/download/58/SMG_Taktik-und-Technik-2022-EN-web.pdf

Related Topics: artificial turf Equipment sports surfaces
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